San Bernardino County Library had been interested in expanding their self-service solutions for quite some time to meet patron needs and streamline service in their busy libraries. With the COVID-19 pandemic, the need for these solutions became even more vital, particularly in light of the health and economic impact of the virus.

When grant funding became available, San Bernardino County was able to secure funding for EnvisionWare’s X11 Series vending kiosks in each of their 35 locations. The X11’s are equipped with self-service software and hardware to enable patrons to release print jobs and pay for printouts. These self-service kiosks also allow a patron to checkout materials, pay fines and fees, and reserve a public computer without the need for staff assistance.

It’s official! EnvisionWare is packing to move to a new headquarter location in Atlanta. The move is part of a year-long strategic plan focused on streamlining operations for a growing product line and customer base.

“We migrated to a remote working environment during COVID-19 and found that the majority of our customer service and operations teams are happier and more productive working from home,” said EnvisionWare Co-Founder and CEO, Mike Monk.  “The new headquarters enables us to reduce our carbon footprint in Atlanta, while still accommodating staff and management who desire working at an office or who need to be in an office for meetings and events.”